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MC08: Maintenance and Construction Activity Coordination

This service package supports the dissemination of maintenance and construction activity to centers that can utilize it as part of their operations, or to Transportation Information Centers who can provide the information to travelers. Center to center coordination of work plans supports adjustments to reduce disruption to regional transportation operations.

Relevant Regions: Australia, Canada, European Union, and United States

Enterprise

Development Stage Roles and Relationships

Installation Stage Roles and Relationships

Operations and Maintenance Stage Roles and Relationships
(hide)

Source Destination Role/Relationship
Alternate Mode Transportation Center Maintainer Alternate Mode Transportation Center Maintains
Alternate Mode Transportation Center Manager Alternate Mode Transportation Center Manages
Alternate Mode Transportation Center Owner Alternate Mode Transportation Center Maintainer System Maintenance Agreement
Alternate Mode Transportation Center Owner Alternate Mode Transportation Center Manager Operations Agreement
Alternate Mode Transportation Center Supplier Alternate Mode Transportation Center Owner Warranty
Asset Management System Maintainer Asset Management System Maintains
Asset Management System Manager Asset Management System Manages
Asset Management System Owner Asset Management System Maintainer System Maintenance Agreement
Asset Management System Owner Asset Management System Manager Operations Agreement
Asset Management System Owner Maint and Constr Center Personnel Application Usage Agreement
Asset Management System Owner Maint and Constr Management Center Maintainer Maintenance Data Exchange Agreement
Asset Management System Owner Maint and Constr Management Center Owner Information Provision Agreement
Asset Management System Owner Maint and Constr Management Center User Service Usage Agreement
Asset Management System Supplier Asset Management System Owner Warranty
Commercial Vehicle Administration Center Maintainer Commercial Vehicle Administration Center Maintains
Commercial Vehicle Administration Center Manager Commercial Vehicle Administration Center Manages
Commercial Vehicle Administration Center Owner Commercial Vehicle Administration Center Maintainer System Maintenance Agreement
Commercial Vehicle Administration Center Owner Commercial Vehicle Administration Center Manager Operations Agreement
Commercial Vehicle Administration Center Supplier Commercial Vehicle Administration Center Owner Warranty
Emergency Management Center Maintainer Emergency Management Center Maintains
Emergency Management Center Manager Emergency Management Center Manages
Emergency Management Center Owner Emergency Management Center Maintainer System Maintenance Agreement
Emergency Management Center Owner Emergency Management Center Manager Operations Agreement
Emergency Management Center Owner Maint and Constr Center Personnel Application Usage Agreement
Emergency Management Center Owner Maint and Constr Management Center Maintainer Maintenance Data Exchange Agreement
Emergency Management Center Owner Maint and Constr Management Center Owner Information Exchange Agreement
Emergency Management Center Owner Maint and Constr Management Center User Service Usage Agreement
Emergency Management Center Supplier Emergency Management Center Owner Warranty
Maint and Constr Administrative Systems Maintainer Maint and Constr Administrative Systems Maintains
Maint and Constr Administrative Systems Manager Maint and Constr Administrative Systems Manages
Maint and Constr Administrative Systems Owner Maint and Constr Administrative Systems Maintainer System Maintenance Agreement
Maint and Constr Administrative Systems Owner Maint and Constr Administrative Systems Manager Operations Agreement
Maint and Constr Administrative Systems Owner Maint and Constr Center Personnel Application Usage Agreement
Maint and Constr Administrative Systems Owner Maint and Constr Management Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Administrative Systems Owner Maint and Constr Management Center Owner Information Exchange Agreement
Maint and Constr Administrative Systems Owner Maint and Constr Management Center User Service Usage Agreement
Maint and Constr Administrative Systems Supplier Maint and Constr Administrative Systems Owner Warranty
Maint and Constr Center Personnel Maint and Constr Management Center Operates
Maint and Constr Management Center Maintainer Maint and Constr Management Center Maintains
Maint and Constr Management Center Manager Maint and Constr Center Personnel System Usage Agreement
Maint and Constr Management Center Manager Maint and Constr Management Center Manages
Maint and Constr Management Center Owner Alternate Mode Transportation Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Alternate Mode Transportation Center Owner Information Provision Agreement
Maint and Constr Management Center Owner Alternate Mode Transportation Center User Service Usage Agreement
Maint and Constr Management Center Owner Commercial Vehicle Administration Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Commercial Vehicle Administration Center Owner Information Provision Agreement
Maint and Constr Management Center Owner Commercial Vehicle Administration Center User Service Usage Agreement
Maint and Constr Management Center Owner Emergency Management Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Emergency Management Center Owner Information Exchange Agreement
Maint and Constr Management Center Owner Emergency Management Center User Service Usage Agreement
Maint and Constr Management Center Owner Maint and Constr Administrative Systems Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Maint and Constr Administrative Systems Owner Information Exchange Agreement
Maint and Constr Management Center Owner Maint and Constr Administrative Systems User Service Usage Agreement
Maint and Constr Management Center Owner Maint and Constr Management Center Maintainer System Maintenance Agreement
Maint and Constr Management Center Owner Maint and Constr Management Center Manager Operations Agreement
Maint and Constr Management Center Owner Media Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Media Owner Information Provision Agreement
Maint and Constr Management Center Owner Media User Service Usage Agreement
Maint and Constr Management Center Owner Other Maint and Constr Mgmt Centers Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Other Maint and Constr Mgmt Centers Owner Information Exchange Agreement
Maint and Constr Management Center Owner Other Maint and Constr Mgmt Centers User Service Usage Agreement
Maint and Constr Management Center Owner Rail Operations Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Rail Operations Center Owner Information Exchange Agreement
Maint and Constr Management Center Owner Rail Operations Center User Service Usage Agreement
Maint and Constr Management Center Owner Traffic Management Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Traffic Management Center Owner Information Exchange Agreement
Maint and Constr Management Center Owner Traffic Management Center User Service Usage Agreement
Maint and Constr Management Center Owner Transit Management Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Transit Management Center Owner Information Exchange Agreement
Maint and Constr Management Center Owner Transit Management Center User Service Usage Agreement
Maint and Constr Management Center Owner Transportation Information Center Maintainer Maintenance Data Exchange Agreement
Maint and Constr Management Center Owner Transportation Information Center Owner Information Provision Agreement
Maint and Constr Management Center Owner Transportation Information Center User Service Usage Agreement
Maint and Constr Management Center Supplier Maint and Constr Management Center Owner Warranty
Media Maintainer Media Maintains
Media Manager Media Manages
Media Owner Media Maintainer System Maintenance Agreement
Media Owner Media Manager Operations Agreement
Media Supplier Media Owner Warranty
Other Maint and Constr Mgmt Centers Maintainer Other Maint and Constr Mgmt Centers Maintains
Other Maint and Constr Mgmt Centers Manager Other Maint and Constr Mgmt Centers Manages
Other Maint and Constr Mgmt Centers Owner Maint and Constr Center Personnel Application Usage Agreement
Other Maint and Constr Mgmt Centers Owner Maint and Constr Management Center Maintainer Maintenance Data Exchange Agreement
Other Maint and Constr Mgmt Centers Owner Maint and Constr Management Center Owner Information Exchange Agreement
Other Maint and Constr Mgmt Centers Owner Maint and Constr Management Center User Service Usage Agreement
Other Maint and Constr Mgmt Centers Owner Other Maint and Constr Mgmt Centers Maintainer System Maintenance Agreement
Other Maint and Constr Mgmt Centers Owner Other Maint and Constr Mgmt Centers Manager Operations Agreement
Other Maint and Constr Mgmt Centers Supplier Other Maint and Constr Mgmt Centers Owner Warranty
Rail Operations Center Maintainer Rail Operations Center Maintains
Rail Operations Center Manager Rail Operations Center Manages
Rail Operations Center Owner Maint and Constr Center Personnel Application Usage Agreement
Rail Operations Center Owner Maint and Constr Management Center Maintainer Maintenance Data Exchange Agreement
Rail Operations Center Owner Maint and Constr Management Center Owner Information Exchange Agreement
Rail Operations Center Owner Maint and Constr Management Center User Service Usage Agreement
Rail Operations Center Owner Rail Operations Center Maintainer System Maintenance Agreement
Rail Operations Center Owner Rail Operations Center Manager Operations Agreement
Rail Operations Center Supplier Rail Operations Center Owner Warranty
Traffic Management Center Maintainer Traffic Management Center Maintains
Traffic Management Center Manager Traffic Management Center Manages
Traffic Management Center Owner Maint and Constr Center Personnel Application Usage Agreement
Traffic Management Center Owner Maint and Constr Management Center Maintainer Maintenance Data Exchange Agreement
Traffic Management Center Owner Maint and Constr Management Center Owner Information Exchange Agreement
Traffic Management Center Owner Maint and Constr Management Center User Service Usage Agreement
Traffic Management Center Owner Traffic Management Center Maintainer System Maintenance Agreement
Traffic Management Center Owner Traffic Management Center Manager Operations Agreement
Traffic Management Center Supplier Traffic Management Center Owner Warranty
Transit Management Center Maintainer Transit Management Center Maintains
Transit Management Center Manager Transit Management Center Manages
Transit Management Center Owner Maint and Constr Center Personnel Application Usage Agreement
Transit Management Center Owner Maint and Constr Management Center Maintainer Maintenance Data Exchange Agreement
Transit Management Center Owner Maint and Constr Management Center Owner Information Exchange Agreement
Transit Management Center Owner Maint and Constr Management Center User Service Usage Agreement
Transit Management Center Owner Transit Management Center Maintainer System Maintenance Agreement
Transit Management Center Owner Transit Management Center Manager Operations Agreement
Transit Management Center Supplier Transit Management Center Owner Warranty
Transportation Information Center Maintainer Transportation Information Center Maintains
Transportation Information Center Manager Transportation Information Center Manages
Transportation Information Center Owner Transportation Information Center Maintainer System Maintenance Agreement
Transportation Information Center Owner Transportation Information Center Manager Operations Agreement
Transportation Information Center Supplier Transportation Information Center Owner Warranty

Physical

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Includes Physical Objects:

Physical Object Class Description
Alternate Mode Transportation Center Center The 'Alternate Mode Transportation Center' provides the interface through which non-ITS transportation systems (e.g., airlines, ferry services, passenger-carrying heavy rail) can exchange data with ITS. This two-way interface enables coordination for efficient movement of people across multiple transportation modes. It also enables the traveler to efficiently plan itineraries which include segments using other modes.
Asset Management System Center 'Asset Management System' represents the systems that support decision-making for maintenance, upgrade, and operation of physical transportation assets. Asset management integrates and includes the pavement management systems, bridge management systems, and other systems that inventory and manage the highway infrastructure and other transportation-related assets. The types of assets that are inventoried and managed will vary, and may include the maintenance and construction vehicles and equipment as well as "soft" assets such as human resources and software. Asset management systems monitor the condition, performance, and availability of the infrastructure and evaluate and prioritize alternative reconstruction, rehabilitation, and maintenance strategies.
Commercial Vehicle Administration Center Center The 'Commercial Vehicle Administration Center' performs administrative functions supporting credentials, tax, and safety regulations associated with commercial vehicles. It issues credentials, collects fees and taxes, and supports enforcement of credential requirements. It communicates with motor carriers to process credentials applications and collect fuel taxes, weight/distance taxes, and other taxes and fees associated with commercial vehicle operations. It also receives applications for, and issues special Oversize/Overweight and HAZMAT permits in coordination with cognizant authorities. It coordinates with other Commercial Vehicle Administration Centers (in other states/regions) to support nationwide access to credentials and safety information for administration and enforcement functions. It communicates with field equipment to enable credential checking and safety information collection at the roadside. It makes safety information available to qualified stakeholders to identify carriers and drivers that operate unsafely.
Emergency Management Center Center The 'Emergency Management Center' represents systems that support incident management, disaster response and evacuation, security monitoring, and other security and public safety-oriented ITS applications. It includes the functions associated with fixed and mobile public safety communications centers including public safety call taker and dispatch centers operated by police (including transit police), fire, and emergency medical services. It includes the functions associated with Emergency Operations Centers that are activated at local, regional, state, and federal levels for emergencies and the portable and transportable systems that support Incident Command System operations at an incident. This Center also represents systems associated with towing and recovery, freeway service patrols, HAZMAT response teams, and mayday service providers.

It manages sensor and surveillance equipment used to enhance transportation security of the roadway infrastructure (including bridges, tunnels, interchanges, and other key roadway segments) and the public transportation system (including transit vehicles, public areas such as transit stops and stations, facilities such as transit yards, and transit infrastructure such as rail, bridges, tunnels, or bus guideways). It provides security/surveillance services to improve traveler security in public areas not a part of the public transportation system.

It monitors alerts, advisories, and other threat information and prepares for and responds to identified emergencies. It coordinates emergency response involving multiple agencies with peer centers. It stores, coordinates, and utilizes emergency response and evacuation plans to facilitate this coordinated response. Emergency situation information including damage assessments, response status, evacuation information, and resource information are shared The Emergency Management Center also provides a focal point for coordination of the emergency and evacuation information that is provided to the traveling public, including wide-area alerts when immediate public notification is warranted.

It tracks and manages emergency vehicle fleets using real-time road network status and routing information from the other centers to aid in selecting the emergency vehicle(s) and routes, and works with other relevant centers to tailor traffic control to support emergency vehicle ingress and egress, implementation of special traffic restrictions and closures, evacuation traffic control plans, and other special strategies that adapt the transportation system to better meet the unique demands of an emergency.
Maint and Constr Administrative Systems Center 'Maint and Constr Administrative Systems' represents the various administrative systems that support the operation of ITS systems for maintenance and construction operations. The interfaces to this object support general administrative data interchanges between ITS and non-ITS systems. This includes: interfaces to purchasing for equipment and consumables resupply, interfaces to human resources that manage training and special certification for field crews and other personnel, and interfaces to contract administration functions that administer and monitor the work performance for maintenance and construction contracts.
Maint and Constr Center Personnel Center The people that directly interface with a Maintenance and Construction Management Center. These personnel interact with fleet dispatch and management systems, road maintenance systems, incident management systems, work plan scheduling systems, and work zone management systems. They provide operator data and command inputs to direct system operations to varying degrees depending on the type of system and the deployment scenario.
Maint and Constr Management Center Center The 'Maint and Constr Management Center' monitors and manages roadway infrastructure construction and maintenance activities. Representing both public agencies and private contractors that provide these functions, this physical object manages fleets of maintenance, construction, or special service vehicles (e.g., snow and ice control equipment). The physical object receives a wide range of status information from these vehicles and performs vehicle dispatch, routing, and resource management for the vehicle fleets and associated equipment. The physical object participates in incident response by deploying maintenance and construction resources to an incident scene, in coordination with other center physical objects. The physical object manages equipment at the roadside, including environmental sensors and automated systems that monitor and mitigate adverse road and surface weather conditions. It manages the repair and maintenance of both non-ITS and ITS equipment including the traffic controllers, detectors, dynamic message signs, signals, and other equipment associated with the roadway infrastructure. Weather information is collected and fused with other data sources and used to support advanced decision support systems.

The physical object remotely monitors and manages ITS capabilities in work zones, gathering, storing, and disseminating work zone information to other systems. It manages traffic in the vicinity of the work zone and advises drivers of work zone status (either directly at the roadside or through an interface with the Transportation Information Center or Traffic Management Center physical objects.)

Construction and maintenance activities are tracked and coordinated with other systems, improving the quality and accuracy of information available regarding closures and other roadway construction and maintenance activities.
Media Center 'Media' represents the information systems that provide traffic reports, travel conditions, and other transportation-related news services to the traveling public through radio, TV, and other media. Traffic and travel advisory information that are collected by ITS are provided to this object. It is also a source for traffic flow information, incident and special event information, and other events that may have implications for the transportation system.
Other Maint and Constr Mgmt Centers Center Representing another Maintenance and Construction Management Center, 'Other Maint and Constr Mgmt Centers' is intended to provide a source and destination for ITS information flows between maintenance and construction management functions. It enables maintenance and construction operations to be coordinated across jurisdictions or between public and private sectors.
Rail Operations Center Center 'Rail Operations Center' represents the (usually) centralized control point for a substantial segment of a freight railroad's operations and maintenance activities. It is roughly the railroad equivalent to a highway Traffic Management Center. It is the source and destination of information that can be used to coordinate rail and highway traffic management and maintenance operations. It is also the source and destination for incident, incident response, disaster, or evacuation information that is exchanged with an Emergency Management Center. The use of a single object for multiple sources and destination for information exchange with railroads implies the need for a single, consistent interface between a given railroad's operations and maintenance activities and ITS.
Traffic Management Center Center The 'Traffic Management Center' monitors and controls traffic and the road network. It represents centers that manage a broad range of transportation facilities including freeway systems, rural and suburban highway systems, and urban and suburban traffic control systems. It communicates with ITS Roadway Equipment and Connected Vehicle Roadside Equipment (RSE) to monitor and manage traffic flow and monitor the condition of the roadway, surrounding environmental conditions, and field equipment status. It manages traffic and transportation resources to support allied agencies in responding to, and recovering from, incidents ranging from minor traffic incidents through major disasters.
Transit Management Center Center The 'Transit Management Center' manages transit vehicle fleets and coordinates with other modes and transportation services. It provides operations, maintenance, customer information, planning and management functions for the transit property. It spans distinct central dispatch and garage management systems and supports the spectrum of fixed route, flexible route, paratransit services, transit rail, and bus rapid transit (BRT) service. The physical object's interfaces support communication between transit departments and with other operating entities such as emergency response services and traffic management systems.
Transportation Information Center Center The 'Transportation Information Center' collects, processes, stores, and disseminates transportation information to system operators and the traveling public. The physical object can play several different roles in an integrated ITS. In one role, the TIC provides a data collection, fusing, and repackaging function, collecting information from transportation system operators and redistributing this information to other system operators in the region and other TICs. In this information redistribution role, the TIC provides a bridge between the various transportation systems that produce the information and the other TICs and their subscribers that use the information. The second role of a TIC is focused on delivery of traveler information to subscribers and the public at large. Information provided includes basic advisories, traffic and road conditions, transit schedule information, yellow pages information, ride matching information, and parking information. The TIC is commonly implemented as a website or a web-based application service, but it represents any traveler information distribution service.

Includes Functional Objects:

Functional Object Description Physical Object
Emergency Response Management 'Emergency Response Management' provides the strategic emergency response capabilities and broad inter-agency interfaces that are implemented for extraordinary incidents and disasters that require response from outside the local community. It provides the functional capabilities and interfaces commonly associated with Emergency Operations Centers. It develops and stores emergency response plans and manages overall coordinated response to emergencies. It monitors real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information. It tracks the availability of resources and assists in the appropriate allocation of these resources for a particular emergency response. It also provides coordination between multiple allied agencies before and during emergencies to implement emergency response plans and track progress through the incident. It also coordinates with the public through the Emergency Telecommunication Systems (e.g., Reverse 911). It coordinates with public health systems to provide the most appropriate response for emergencies involving biological or other medical hazards. Emergency Management Center
MCM Work Activity Coordination 'MCM Work Activity Coordination' disseminates work activity schedules and current asset restrictions to other agencies. Work schedules are coordinated with operating agencies, factoring in the needs and activities of other agencies and adjacent jurisdictions. Work schedules are also distributed to Transportation Information Centers for dissemination to the traveling public. Maint and Constr Management Center
TMC Work Zone Traffic Management 'TMC Work Zone Traffic Management' coordinates work plans with maintenance systems so that work zones are established that have minimum traffic impact. Traffic control strategies are implemented to further mitigate traffic impacts associated with work zones that are established, providing work zone information to driver information systems such as dynamic message signs. Traffic Management Center
Transit Center Multi-Modal Coordination 'Transit Center Multi-Modal Coordination' supports transit service coordination between transit properties and coordinates with other surface and air transportation modes. As part of service coordination, it shares schedule and trip information, as well as transit transfer cluster (a collection of stop points, stations, or terminals where transfers can be made conveniently) and transfer point information between Multimodal Transportation Service Providers, Transit Agencies, and ISPs. An interface to Traffic Management also supports demand management strategies. Transit Management Center

Includes Information Flows:

Information Flow Description
asset restrictions Restrictions levied on transportation asset usage based on infrastructure design, surveys, tests, or analyses. This includes standard height, width, and weight restrictions by facility as well as special restrictions such as spring weight restrictions and temporary bridge weight restrictions.
current infrastructure restrictions Restrictions levied on transportation asset usage based on infrastructure design, surveys, tests, or analyses. This includes standard facility design height, width, and weight restrictions, special restrictions such as spring weight restrictions, and temporary facility restrictions that are imposed during maintenance and construction.
maint and constr administrative information Administrative information that is provided to support maintenance and construction operations. This information includes: equipment and consumables resupply purchase request status, personnel qualifications including training and special certifications, environmental regulations and rules that may impact maintenance activities, and requests and project requirements from contract administration.
maint and constr administrative request Requests for maintenance and construction administrative information or services. Requests include: requests to purchasing for equipment and consumables resupply and requests to human resources that manage training and special certification for field crews and other personnel.
maint and constr center personnel input User input from maintenance and construction center personnel including routing information, scheduling data, dispatch instructions, device configuration and control, resource allocations, alerts, incident and emergency response plan coordination.
maint and constr operations information presentation Presentation of maintenance and construction operations information to center personnel. This information includes maintenance resource status (vehicles, equipment, and personnel), work schedule information, work status, road and weather conditions, traffic information, incident information and associated resource requests, security alerts, emergency response plans and a range of other information that supports efficient maintenance and construction operations and planning.
maint and constr work plans Future construction and maintenance work schedules and activities including anticipated closures with anticipated impact to the roadway, alternate routes, anticipated delays, closure times, and durations.
railroad schedules Train schedules, maintenance schedules, and other information from the railroad that supports forecast of HRI closures.
work plan coordination Coordination of work plan schedules and activities between maintenance and construction organizations or systems. This information includes the work plan schedules and comments and suggested changes that are exchanged as work plans are coordinated and finalized.
work plan feedback Comments and suggested changes to proposed construction and maintenance work schedules and activities. This information influences work plan schedules so that they minimize impact to other system operations and the overall transportation system.

Goals and Objectives

Associated Planning Factors and Goals

Planning Factor Goal
F. Enhance the integration and connectivity of the transportation system, across and between modes, for people and freight; Enhance integration and connectivity
G. Promote efficient system management and operation; Improve efficiency
I. Improve the resiliency and reliability of the transportation system and reduce or mitigate stormwater impacts of surface transportation; Improve resiliency and reliability

Associated Objective Categories

Objective Category
System Reliability: Non-Recurring Delay
Work Zone Management: Construction Coordination
Work Zone Management: Extent of Congestion
Work Zone Management: Travel Time Delay

Associated Objectives and Performance Measures

Objective Performance Measure
Establish a work zone management system within X years to facilitate coordination of work zones in the region. Presence of an established work zone management system.
Increase the number of capital projects reviewed for regional construction coordination by X percent in Y years. Percent of capital projects whose project schedules have been reviewed.
Increase the rate of on-time completion of construction projects to X percent within Y years. Percent of construction projects completed on-time according to established schedule.
Reduce the percentage of vehicles traveling through work zones that are queued by X percent in Y years. Percentage of vehicles experiencing queuing in work zones.
Reduce the person hours (or vehicle hours) of total delay associated with work zones by X percent over Y years. Person hours (or vehicle hours) of delay associated with work zones.
Reduce total person hours of delay (or travel-time delay per capita) by time period (peak, off-peak) caused by all transient events such as traffic incidents, special events, and work zones. Total person hours of delay during scheduled and/or unscheduled disruptions to travel.
Reduce total person hours of delay (or travel-time delay per capita) by time period (peak, off-peak) caused by scheduled events, work zones, or system maintenance by x hours in y years. Travel time delay during scheduled and/or unscheduled disruptions to travel.

 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.

Needs and Requirements

Need Functional Object Requirement
01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations. Emergency Response Management 20 The center shall receive temporary facility restrictions that are imposed during maintenance and construction that may impact emergency response.
21 The center shall receive proposed maintenance and construction work plans, analyze the activity as a possible incident requiring emergency response, and provide work plan feedback to the sending center.
MCM Work Activity Coordination 01 The center shall provide work zone activities affecting the road network including the nature of the maintenance or construction activity, location, impact to the roadway, expected time(s) and duration of impact, anticipated delays, alternate routes, and suggested speed limits. This information may be augmented with images that provide a visual indication of current work zone status and traffic impacts.
02 The center shall provide status information about scheduled maintenance and construction activities including anticipated closures and impact to the roadway, alternate routes, anticipated delays, closure times, and durations. The information is provided to other management centers such as traffic, emergency, transit, traveler information providers, other maintenance centers, multimodal transportation providers, rail operations, and the media.
03 The center shall collect and respond to feedback concerning scheduled maintenance and construction activities with other management centers such as traffic, emergency, transit, and rail operations.
04 The center shall collect and disseminate asset restriction information levied on transportation asset usage based on infrastructure design, surveys, tests, or analyses. This includes standard facility design height, width, and weight restrictions, special restrictions such as spring weight restrictions, and temporary facility restrictions that are imposed during maintenance and construction.
06 The center shall exchange information with administrative systems to support the planning and scheduling of maintenance and construction activities. This information includes: equipment and consumables resupply purchase request status, personnel qualifications including training and special certifications, environmental regulations and rules that may impact maintenance activities, and requests and project requirements from contract administration.
07 The center shall exchange rail schedules and work plans with rail operations centers.
TMC Work Zone Traffic Management 06 The center shall receive proposed maintenance and construction work plans, analyze the activity as a possible traffic incident, and provide work plan feedback to the sending center.
07 The center shall receive temporary facility restrictions that are imposed during maintenance and construction.
Transit Center Multi-Modal Coordination 07 The center shall receive proposed maintenance and construction work plans, analyze the activity for potential impact to transit, and provide work plan feedback to the sending center.
08 The center shall receive temporary facility restrictions that are imposed during maintenance and construction that may impact transit.
09 The center shall collect asset restriction information from maintenance operations.

Related Sources

Document Name Version Publication Date
ITS User Services Document 1/1/2005


Security

In order to participate in this service package, each physical object should meet or exceed the following security levels.

Physical Object Security
Physical Object Confidentiality Integrity Availability Security Class
Alternate Mode Transportation Center Low Low High Class 5
Asset Management System Moderate Moderate Low Class 2
Commercial Vehicle Administration Center Low Low Moderate Class 1
Emergency Management Center Low Moderate High Class 5
Maint and Constr Administrative Systems Moderate Moderate Moderate Class 2
Maint and Constr Management Center Moderate High High Class 5
Media Low Low High Class 5
Other Maint and Constr Mgmt Centers Low Moderate Low Class 1
Rail Operations Center Low Moderate High Class 5
Traffic Management Center Low Moderate High Class 5
Transit Management Center Low Moderate High Class 5
Transportation Information Center Low Low High Class 5



In order to participate in this service package, each information flow triple should meet or exceed the following security levels.

Information Flow Security
Source Destination Information Flow Confidentiality Integrity Availability
Basis Basis Basis
Asset Management System Maint and Constr Management Center asset restrictions Moderate Moderate Low
Linked to the asset inventory, so the same concerns with this flow as that one, namely that when placed in one spot becomes a "one stop shop" for a nefarious person looking for infrastructure targets. Infrastructure information should be correct or maintenance assets may be inappropriately assigned. Probably does not change very often, so the impact of loss of connectivity should be minimal.
Emergency Management Center Maint and Constr Management Center work plan feedback Low Moderate Low
Probably not a significant issue if this data is observed. If the area under construction is sensitive in nature, may be MODERATE. Triples originating with the EMC imply a potential incident, so are rated MODERATE. Modifications to the work plan should be correct so that they can be properly accomodated. Errors or manipulation of this data may undermine the intent of the flow and application. This probably doesn't need to be updated often.
Maint and Constr Administrative Systems Maint and Constr Management Center maint and constr administrative information Moderate Moderate Moderate
Contract performance, work performance information reflects directly on the workers, and should be available only to the parties directly involved. Hostile observers might use this information against any of the parties, either in competitive efforts or publicly. Incorrect or unavailable data will make it difficult to evaluate maintenance and construction team performance, which makes it difficult to manage those efforts, costing the road manager signficant time and money. Incorrect or unavailable data will make it difficult to evaluate maintenance and construction team performance, which makes it difficult to manage those efforts, costing the road manager signficant time and money.
Maint and Constr Center Personnel Maint and Constr Management Center maint and constr center personnel input High High High
Direct interactions between personnel and systems in a backoffice environment are effectively protected by physical means, so long as the interaction is in a dedicated facility. If this interaction is virtual (i.e. ,the MCMC is not directly in front of the MCMC Personnel, like in a cloud-based system) then the user's input requires some degree of obfuscation depending on sensitivity of information. Given that this could include information about compromised or ineffectual systems, including security systems, the potential for damage is high. Thus, HIGH. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system. Backoffice operations flows should generally be correct and available as these are the primary interface between operators and system.
Maint and Constr Management Center Alternate Mode Transportation Center maint and constr work plans Low High High
This data is eventually intended for public dissemination, and is also shared with many centers. If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway). If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway).
Maint and Constr Management Center Commercial Vehicle Administration Center current infrastructure restrictions Low High Moderate
Map data intended for general use by any C-ITS component than needs it. No information here includes PII or anything else that, if viewed by someone other than the participant, would lead to harm. Map data is used for a host of application purposes. This widespread use means that any corruption in the data has a widespread and far reaching effect. Occasional outages of this flow will delay updates and lead to a loss of accurate function of some applications. Depending on the application this could be HIGH.
Maint and Constr Management Center Emergency Management Center current infrastructure restrictions Low High High
This information is intended to be publicly distributed, so there is no reason to obfuscate. If this flow is compromised a vehicle may enter an area that it should not, potentially placing it at risk of an incident due to oversize. Moving violations are possible as well, but the impact of those is trivial compared to the potential of a container impacting a low bridge for example. While the eventual flow to the vehicle will be wireless and likely cannot achieve HIGH, setting this HIGH ensures that compromise of this flow is difficult and thus not to blame for the vehicle to not receive the wireless flow.
Maint and Constr Management Center Emergency Management Center maint and constr work plans Low High High
This data is eventually intended for public dissemination, and is also shared with many centers. If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway). If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway).
Maint and Constr Management Center Maint and Constr Administrative Systems maint and constr administrative request Moderate Moderate Moderate
Contract performance, work performance information reflects directly on the workers, and should be available only to the parties directly involved. Hostile observers might use this information against any of the parties, either in competitive efforts or publicly. Incorrect or unavailable data will make it difficult to evaluate maintenance and construction team performance, which makes it difficult to manage those efforts, costing the road manager signficant time and money. Incorrect or unavailable data will make it difficult to evaluate maintenance and construction team performance, which makes it difficult to manage those efforts, costing the road manager signficant time and money.
Maint and Constr Management Center Maint and Constr Center Personnel maint and constr operations information presentation Not Applicable Moderate Moderate
System maintenance flows should have some protection from casual viewing, as otherwise imposters could gain illicit control over field equipment Information presented to backoffice system operators must be consistent or the operator may perform actions that are not appropriate to the real situation. The backoffice system operator should have access to system operation. If this interface is down then control is effectively lost, as without feedback from the system the operator has no way of knowing what is the correct action to take.
Maint and Constr Management Center Media maint and constr work plans Low High High
This data is eventually intended for public dissemination, and is also shared with many centers. If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway). If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway).
Maint and Constr Management Center Other Maint and Constr Mgmt Centers work plan coordination Low Moderate Low
Probably not a significant issue if this data is observed. If the area under construction is sensitive in nature, may be MODERATE. Modifications to the work plan should be correct so that they can be properly accomodated. Errors or manipulation of this data may undermine the intent of the flow and application. This probably doesn't need to be updated often.
Maint and Constr Management Center Rail Operations Center maint and constr work plans Low High High
This data is eventually intended for public dissemination, and is also shared with many centers. If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway). If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway).
Maint and Constr Management Center Traffic Management Center current infrastructure restrictions Low High High
This information is intended to be publicly distributed, so there is no reason to obfuscate. If this flow is compromised a vehicle may enter an area that it should not, potentially placing it at risk of an incident due to oversize. Moving violations are possible as well, but the impact of those is trivial compared to the potential of a container impacting a low bridge for example. While the eventual flow to the vehicle will be wireless and likely cannot achieve HIGH, setting this HIGH ensures that compromise of this flow is difficult and thus not to blame for the vehicle to not receive the wireless flow. (NYC set this MODERATE)
Maint and Constr Management Center Traffic Management Center maint and constr work plans Low High High
This data is eventually intended for public dissemination, and is also shared with many centers. If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway). If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway).
Maint and Constr Management Center Transit Management Center current infrastructure restrictions Low High Moderate
Map data intended for general use by any C-ITS component than needs it. No information here includes PII or anything else that, if viewed by someone other than the participant, would lead to harm. Map data including restriction data is used for a host of application purposes. This widespread use means that any corruption in the data has a widespread and far reaching effect. Occasional outages of this flow will delay updates and lead to a loss of accurate function of some applications. Depending on the application this could be HIGH.
Maint and Constr Management Center Transit Management Center maint and constr work plans Low High High
This data is eventually intended for public dissemination, and is also shared with many centers. If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway). If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway).
Maint and Constr Management Center Transportation Information Center current infrastructure restrictions Low High High
Generally, center-originating flows destined for a TIC don't contain any personal or confidential information, and are eventually intended for some kind of public consumption. If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to infrastructure restrictions, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway). If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to infrastructure restrictions, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway).
Maint and Constr Management Center Transportation Information Center maint and constr work plans Low High High
This data is eventually intended for public dissemination, and is also shared with many centers. If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway). If incorrect or unavailable this could result in a vehicle being somewhere it should not be due to work zone impacts, which could have an impact on the infrastruture and the vehicle, including potential incidents (consider a large vehicle with narrow or height-restricted roadway).
Other Maint and Constr Mgmt Centers Maint and Constr Management Center work plan coordination Low Moderate Low
Probably not a significant issue if this data is observed. If the area under construction is sensitive in nature, may be MODERATE. Modifications to the work plan should be correct so that they can be properly accomodated. Errors or manipulation of this data may undermine the intent of the flow and application. This probably doesn't need to be updated often.
Rail Operations Center Maint and Constr Management Center railroad schedules Low Moderate Moderate
Does not contain any personal or confidential information. While accuracy of this data is important for decision making purposes, the greatest impact if manipulated or incorrect data would be financial and likely limited in scope. For example, making all options appear less expensive than an attacker's route of fiduciary interest, driving revenue to his route. This is undesireable and significant, but not catastrophic. Thus MODERATE generally. While accuracy of this data is important for decision making purposes, applications should be able to function without frequent updates. Thus MODERATE generally, though it could be LOW depending on the level of projected updates.
Rail Operations Center Maint and Constr Management Center work plan feedback Low Moderate Low
Probably not a significant issue if this data is observed. If the area under construction is sensitive in nature, may be MODERATE. Triples originating with the EMC imply a potential incident, so are rated MODERATE. Modifications to the work plan should be correct so that they can be properly accomodated. Errors or manipulation of this data may undermine the intent of the flow and application. This probably doesn't need to be updated often.
Traffic Management Center Maint and Constr Management Center work plan feedback Low Moderate Low
Probably not a significant issue if this data is observed. If the area under construction is sensitive in nature, may be MODERATE. Triples originating with the EMC imply a potential incident, so are rated MODERATE. Modifications to the work plan should be correct so that they can be properly accomodated. Errors or manipulation of this data may undermine the intent of the flow and application. This probably doesn't need to be updated often.
Transit Management Center Maint and Constr Management Center work plan feedback Low Moderate Low
Probably not a significant issue if this data is observed. If the area under construction is sensitive in nature, may be MODERATE. Triples originating with the EMC imply a potential incident, so are rated MODERATE. Modifications to the work plan should be correct so that they can be properly accomodated. Errors or manipulation of this data may undermine the intent of the flow and application. This probably doesn't need to be updated often.

Standards

The following table lists the standards associated with physical objects in this service package. For standards related to interfaces, see the specific information flow triple pages.

Name Title Physical Object
NEMA TS 8 Cyber and Physical Security Cyber and Physical Security for Intelligent Transportation Systems Traffic Management Center




System Requirements

System Requirement Need
001 The system shall receive temporary facility restrictions that are imposed during maintenance and construction that may impact emergency response. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
002 The system shall receive proposed maintenance and construction work plans, analyze the activity as a possible incident requiring emergency response, and provide work plan feedback to the sending center. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
003 The system shall provide work zone activities affecting the road network including the nature of the maintenance or construction activity, location, impact to the roadway, expected time(s) and duration of impact, anticipated delays, alternate routes, and 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
004 The system shall provide status information about scheduled maintenance and construction activities including anticipated closures and impact to the roadway, alternate routes, anticipated delays, closure times, and durations. The information is provided 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
005 The system shall collect and respond to feedback concerning scheduled maintenance and construction activities with other management centers such as traffic, emergency, transit, and rail operations. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
006 The system shall collect and disseminate asset restriction information levied on transportation asset usage based on infrastructure design, surveys, tests, or analyses. This includes standard facility design height, width, and weight restrictions, special 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
007 The system shall exchange information with administrative systems to support the planning and scheduling of maintenance and construction activities. This information includes: equipment and consumables resupply purchase request status, personnel qualific 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
008 The system shall exchange rail schedules and work plans with rail operations centers. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
009 The system shall receive proposed maintenance and construction work plans, analyze the activity as a possible traffic incident, and provide work plan feedback to the sending center. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
010 The system shall receive temporary facility restrictions that are imposed during maintenance and construction. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
011 The system shall receive proposed maintenance and construction work plans, analyze the activity for potential impact to transit, and provide work plan feedback to the sending center. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
012 The system shall receive temporary facility restrictions that are imposed during maintenance and construction that may impact transit. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.
013 The system shall collect asset restriction information from maintenance operations. 01 Maintenance and construction operations need to be able to disseminate maintenance and construction activity to transportation agencies that can utilize it as part of their operations.