Objective Category
Emergency/Incident Management: Incident Duration

This set of objectives focuses on reducing the duration of incidents on the transportation system. Three different categories are covered: Discovery and verification time, notification and response time, and clearance time. Verification includes determining the incident location and gathering sufficient information to enable an appropriate response.

Associated Objectives and Performance Measures

Objective	Performance Measure
Reduce mean incident notification time (defined as the time between the first agency's awareness of an incident and the time to notify needed response agencies) by X percent over Y years (i.e., through "Motorist Assist" roving patrol programs, reduction of inaccurate verifications, etc.).	Average incident notification time of necessary response agencies.
Reduce mean time for needed responders to arrive on-scene after notification by X percent over Y years.	Mean time for needed responders to arrive on-scene after notification.
Reduce mean incident clearance time per incident by X percent over Y years. (Defined as the time between awareness of an incident and the time the last responder has left the scene.)	Mean incident clearance time per incident.
Reduce mean roadway clearance time per incident by X percent over Y years. (Defined as the time between awareness of an incident and restoration of lanes to full operational status.)	Mean roadway clearance time per incident.
Reduce mean time of incident duration (from awareness of incident to resumed traffic flow) on transit services and arterial and expressway facilities by X percent in Y years.	Mean time of incident duration.

Associated Planning Factors and Goals

Planning Factor	Goal
B. Increase the safety of the transportation system for motorized and nonmotorized users;	Achieve a significant reduction in traffic fatalities and serious injuries on all public roads
C. Increase the security of the transportation system for motorized and nonmotorized users;	Improve the security of the transportation system

Associated Service Packages

Service Package
CVO12: HAZMAT Management
PS01: Emergency Call-Taking and Dispatch
PS02: Emergency Response
PS03: Emergency Vehicle Preemption
PS04: Mayday Notification
PS06: Incident Scene Pre-Arrival Staging Guidance for Emergency Responders
PS07: Incident Scene Safety Monitoring
PS08: Roadway Service Patrols
PT05: Transit Security
TM08: Traffic Incident Management System
VS04: Special Vehicle Alert

Source

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